Trusted by over 46,000 business users

Your business
phone system in the cloud

Set up intelligent call routing in minutes and never miss a call again

Free trial Book a demo Get a quote

Inbound number Office

61 3 9999 7999

Inbound number Website

61 1300 864 754

Time conditions Working hours

Time zone: (GMT +10:00) Melbourne

Hours: 9:00 - 18:00

Days of the week: Monday - Friday

Doesn’t match

Matches

Queue Sales team

Internal number: 9972

Ring mode: Ring all

James

Olivia

Timeout

Announcement Instructions for the caller

Voicemail No one can answer

Mode: Voicemail to email

[email protected]

Greeting:

Build a call flow exactly the way you want with our
simple drag‑and‑drop hosted PBX editor

Our cloud-hosted PBX is an easy-to-use and feature-rich, self‑managed phone system for businesses. To set up a call flow, you simply drag and drop PBX objects and use connectors to bring them together.

Discover Hosted PBX

VoIPline hosted PBX editor linking inbound numbers to business hours and call flow controls

Receive and make calls along with SMS
anywhere and on any device with the Webphone

With the Webphone, you will be able to change caller ID in two clicks, integrate with CRM systems,
access different phonebooks, manage queues, and improve your call experience with many other features.

Discover Webphone

VoIPline Webphone with a dial pad, shared phonebook and calling controls on desktop and mobile

Choose the right number
for your business

Instantly activate or port your phone numbers with the help of our dedicated porting team:
local, mobile, toll-free, shared cost, and international numbers.

Local numbers

Phone numbers of different cities and areas.

Virtual mobile numbers

Make and receive calls along with SMS.

1800 numbers

Business numbers with free calls for your customers.

1300 numbers

Professional numbers with location-based routing.

International numbers

Numbers available in over 90 countries.

Number porting

Port your number from your current provider to us.

Streamline your telephony with our API, webhooks and integrations

Automate repetitive tasks by integrating your online services, CRM, and ticket management systems with the cloud PBX. Create custom integrations using Zapier, API, and webhooks.

Discover API, webhooks and integrations

CRM contact details, open deals and support tickets displayed alongside VoIPline integrations

Elevate your MS Teams experience
with PBX call routing

Connect your MS Teams account to our cloud PBX to add a business-grade call routing feature set. Users will gain the features of a small business phone system including the ability to make and receive phone calls, use call parking, call recordings, call transfers and more.

Discover MS Teams

Microsoft Teams chat and calling interface with VoIPline direct routing

Enhance caller experience
with voiceover productions

AI voice greeting generator with language, voice and speed settings and an audio preview

AI-generated voice recordings

Generate human-like voices in multiple languages, using AI to transform your text into speech in minutes. Choose from an array of accents to add authenticity to your voice recordings. Preview and fine-tune voice speed, pitch, and tone for precise results.

Professional phone greeting preview with a female voice artist and an audio waveform

Professional voice recordings

Impress your clients with professionally recorded greetings. We have a range of skilled voice talents to bring your messages to life.

Discover Voiceover productions

Gain insights
with our real-time
analytical reports

Stay up-to-date on your call data using ready-to-go analytical reports. Reports can be scheduled to email key stakeholders at regular intervals. You will gain important business insights and uncover trends in real-time on the following key metrics:

User performance
Call data segmentation
Call statistics and metrics
Advertising campaign efficiency and more

Discover Analytics

Example call analytics report with daily answered, timed-out and abandoned calls

Live monitoring of inbound call volumes using web-based queue wallboard

Keep your team up to date on the customer queue waiting times and call volumes. Monitor the status of calls with our call queues wallboard with calls waiting, average wait time, answered and missed calls, agent presence and more.

Discover Queue wallboard

VoIPline queue wallboard showing waiting calls, wait times, call outcomes and agent availability

Solutions for your business

Need hands-on assistance?
Our partners can come to you in person

At VoIPline, we’re proud to partner with over 300 local businesses across Australia, delivering a wide range of IT and telecommunications services and expertise. Our trusted local partners are ready to assist you.

Discover Partner network

Map of Australia showing locations in the VoIPline partner network

VoIPline innovations

Explore the latest updates and enhancements to our products and services.

Discover VoIPline innovations

A team of professionals behind a voice network you can count on

We have an in-house software development team and our own technical infrastructure located throughout Australia.
Also utilising direct connections to Tier 1 carriers. Our hosted PBX platform supports high-definition calls using Opus and G.722 HD audio codecs, delivering our customers crystal-clear voice calls.

Current service uptime status

100%

Independently monitored by hyperspin.com

Join the team Our way

Doing VoIP since 2008

Operating in 5 countries

Handling 1+ million calls daily

Support is our passion.
Over 85% of calls are answered in under 1 minute

We believe in removing the technical jargon from telecoms and keeping things simple.

Australian-based team Knowledge base 24/7 support

VoIPline support team member wearing a headset at a laptop

Genuine reviews from our customers ❤️

You can click on the logo on the review itself to visit the source.

Your business
phone system in the cloud

Build a call flow exactly the way you want with our
simple drag‑and‑drop hosted PBX editor

Receive and make calls along with SMS
anywhere and on any device with the Webphone