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Self Service Portal:
Configure your PBX, order phone numbers and equipment

An account with the same phone number or email address already exists. If you would like to create a new account with your same details please contact our support team on 1300 864 757 or +613 9999 7999.

First Name

Last Name

Company name (optional)

Phone number

Email Address

agree to the Master Service Agreement

Need Help?
Feel free to call us on 1300 864 754
or chat with us online

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Legal Documents

Here you can find our service terms and conditions, policies, forms and critical information summaries.

Service Agreements

Master Service Agreement Service Schedule and SLA - Internet services

Porting Terms and Conditions Service Schedule and SLA - Voice(IP)

Policies

Warranty, Dispatch and Returns Financial Hardship Policy Fair Use Policy

Billing and Payment Policy Customer Complaints Policy Privacy Policy

Forms

Authorised Representative Form Change of Ownership Form Change of Primary Account Holder Form

Feature Suggestion Form Bereavement Form

Critical Information Summaries

1300/1800/International Inbound numbers Critical Information Summary SIP Trunks for Call Centres Critical Information Summary Hosted PBX for Call Centres Critical Information Summary Online SMS Critical Information Summary

Hosted PBX Critical Information Summary SIP Trunking Critical Information Summary NBN Service Order & Critical Information Summary On-Net Fibre Service Order & Critical Information Summary

Have special requirements?
Let us tailor a solution to suit your needs

We’d be happy to give you a call and go through your requirements. Once we understand your needs, we will provide you with a detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create a custom solution based on your requirements.