Hosted PBX

Receive calls and pass them further on the call flow. Each number can handle multiple simultaneous incoming calls.

A special widget for a website with customisable appearance. With the widget visitors can request a callback or initiate a call to the PBX directly from the widget.

Allows to make calls and transfers within the PBX. The internal number is available as a separate object and is embedded in many PBX objects too.

Each user can have an individual call and SMS plan, his own set of devices and many other settings that allow flexible customisation of the service for a particular person.

Allows integration of the PBX system with third-party providers or with an external IP PBX. Various connection options and configurable number of SIP channels.

Receive, listen to and manage voicemails from the Webphone and configure access to different voicemails for different users. It is also possible to forward voicemails to different email addresses.

Allows to route an incoming call to any external number. You can also configure call confirmation: a customisable message is played to let you know that the call has come from the PBX, with the option to accept or decline the call.

Allows to call the PBX from outside and then dial the number where you would like to make the call. The call will thus originate from the PBX with the configured caller ID.

When a colleague receives a call but cannot answer, you can dial the special internal number and answer the call for them. Access to calls is customisable for different users.

Our own user-friendly calling app aimed at business users, with tight integration of various PBX elements. Available on iOS, Android, macOS and Windows, as well as in a web browser.

Receive and make calls to any numbers directly from the MS Teams app with direct routing, taking full advantage of the various PBX features.

Make and receive calls via various softphones and IP desk phones, connecting via SIP protocol.

Allows to receive multiple calls simultaneously and hold callers by playing customised music on hold until one of the configured users answers the call. Configure a range of metrics for timeout clauses, exit codes, periodic announcements and wrap up times.

Allows to set the importance of the call for the queue. Can be used in combination with the voice menu: more important calls will be first in the queue to be answered.

Allows callers to leave a phone number they want to receive a callback on. The PBX will then start calling users, when a user answers the call, a callback will be initialised.

Place calls in parking lots and allow users to pick up calls of their choice when needed. Callers can listen to customised music while waiting. Set a time limit for a parking and failover route in case a call is not picked up.

Initialises a call to all added users in the group at the same time or in order. The first person to answer the call will communicate with the caller.

Monitor the status of queues in real time and display this on an external display or TV. See how many callers are waiting for an answer, which users are currently on a call, the average waiting time for each queue, and the number of missed and received calls.

Monitor the status of call parkings in real time and display this on an external display or TV. See which slots are busy, how much time is left until the end of the parking and who has parked the call.

Customise the call path to follow depending on the caller's choice—twelve options available (0-9, * and #). Configure the greeting and also an option if the caller selects a non-existent answer option.

Route calls based on time of day, day of week, day of month, month, and year. Create complex patterns by combining different time conditions.

Route calls depending on the state of this object: active or passive. Quickly change the state by simply calling the internal number.

Route calls based on the caller's prefix or location (available only in Australia). A special route for anonymous calls is also available.

Record all incoming calls, calls of specific users (incoming and outgoing), and conferences. You can store the recordings in cloud storage or send them to email.

Monitor the status of user's devices, when they are online or offline, and whether the user is currently on a call or not.

Connect to the call of a user in real time. Three ways to interact: just listen to the call, whisper to the user without the other person hearing you, and the ability to join the conversation.

Allows to play a media file before the call is answered. You can either upload your own file or record audio via the call or browser while configuring the object.

Played when a call is paused, reaching queue or call parking. You can configure music collections with a set of audio files, and play these files randomly or in the desired order.

Add custom text to the incoming caller ID. The user will see this text when receiving a call.

Allows a caller to enter a set of digits, which will then be added to the incoming caller ID as a prefix when the call reaches a user.

Allows to block incoming calls and SMS from certain numbers. You can specify a comment for blocking, as well as who blocked the number and when.

Allows to block incoming calls from specific numbers on a certain scenario in a call flow.

The caller needs to enter a code to progress through a specific call flow path. You can also configure an alternate path if the password is entered incorrectly.

Manage the call flow with HTTP responses. Two response modes: call to a number or assign a special caller ID to an incoming call. You can also use secret token and custom headers in the request with special variables.

Send a webhook with call information to the target URL when a call passes through this object in the call flow. You can also use secret token and custom headers in the HTTP-call with special variables.

Set of rules that allow to dial local numbers in the convenient format. Dial plan system converts local number to E.164 format that includes country and area code.

Send and receive SMS via Webphone, as well as forward incoming SMS to emails of several recipients at once.

Create and manage contacts in phonebooks and distribute them among users. One user can have access to many phonebooks at once.

Receive faxes through a phone number and email them to multiple recipients at once.

Organise a call conference with multiple participants. Ability to record the entire conversation and also configure announcements for participants.

Receive an email notification when a call goes through this object in the call flow. Add information to the email subject and the message itself about the call using variables.

Replace the original caller ID in an incoming call with the caller ID of one of your phone numbers.

Add and move PBX objects around the virtual canvas, compiling a visual representation of the call flow.

Create links between PBX objects in any order and add them in any quantity to form feature-rich incoming call scenarios.

Create multiple virtual spaces (tabs) for multiple call flows or for differentiating objects based on functional meaning. Tabs can also be linked together.

Powerful search by any type of PBX object among all tabs, as well as by any word within objects settings.

Some objects like ‘Call flow control’ or ‘Announcement’ can be updated in bulk if they have the same settings.

Quickly copy already configured PBX objects, saving time creating new ones from scratch.

Option to minimise the setting of an object without saving it in order to peek at the required information in other objects.

Create call flow backups in case of emergencies, and roll back to the previous configuration if you accidentally delete or change objects in the wrong way.